Generally all items in Doli through any approaches are nonrefundable after successful purchases.Since all items are virtual in unit of “diamonds” that we called and once after they are purchased users are mostly likely to spend majority of the “diamonds” in a very short time.Therefore,any refunds may cause certain loss due to the difficulty for us to retreat these spent “diamonds” and imbalance of the whole app environment will straightly impact others’ user experience.

The price of each items in “diamonds” is displayed at the moment of purchase. All charges and payments are supposed to made in the currency specified at the point of purchase through the relevant payment mechanism and willingly made by consumers. Doli has already provided enough time and thorough guidance before any purchases have been made.

If you have any problems or deal with specific circumstances which have to be determined by Doli official, you may contact our customer service through WhatsApp that placed at the bottom of the page --“Mine” or directly contact Doli official about refund reasons and details.

Email:info@topinsightgroup.com